Returns and Warranty
We accept returns of any item within 7 days of purchase if the item is unused with original packaging. Once the protective sticker on the inside of a goggle lens is removed, the goggle is considered a used item.
FIELD SNOW offers a 6 month manufacturer warranty on products. This warranty covers defects as a result of manufacturing. User negligence or abuse of a product is not covered under our manufacturer warranty. Lens scratches by the consumer are not a manufacturer warranty issue.
Under Australian consumer law, FIELD SNOW will replace, repair or refund products that undergo major failure.